Shipping policy

 

At Redland Yard LLC, we are committed to processing and shipping orders as quickly and efficiently as possible.

Order Processing

Orders are typically processed within 1-2 business days after payment is received.

Orders placed on weekends or holidays will be processed on the next business day.

If there is a delay in processing your order, we will contact you using the email address provided at checkout.

Shipping Methods and Delivery Times

Delivery times depend on the shipping method selected at checkout and the destination.

Estimated delivery times:

Standard Shipping: 3-7 business days
Expedited Shipping (if available): 1-3 business days

Please note that delivery estimates are not guaranteed and may be affected by factors outside our control, including weather conditions, carrier delays, or peak shipping periods.

Shipping Rates

Shipping charges are calculated at checkout based on:

Order weight
Package dimensions
Delivery destination
Selected shipping method

Order Tracking

Once your order ships, you will receive a shipping confirmation email containing tracking information when available.

Please allow up to 24 hours for tracking information to become active with the shipping carrier.

Shipping Locations

We currently ship within the United States.

If international shipping becomes available, eligible destinations will be displayed during checkout.

Incorrect Addresses

Customers are responsible for providing accurate shipping information.

Redland Yard LLC is not responsible for delays or additional shipping costs resulting from incorrect or incomplete shipping addresses provided during checkout.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date.

Please include:

Order number
Description of the issue
Photos of package damage (if applicable)

We will work with the shipping carrier to help resolve the issue.

Contact Us

If you have any questions regarding shipping, please contact us:

Redland Yard LLC
Email: support@redlandyard.com